Wikipedia: Gaslighting is a form of psychological manipulation in which a
person or a group covertly sows seeds of doubt in a targeted individual, making
them question their own memory, perception, or judgment, often evoking in them
cognitive dissonance and other changes such as low
self-esteem.
Gaslighting is a tactic in which a person or entity, in order to
gain more power, makes an unquestioning and insecure victim question their
reality. Anyone is susceptible to gaslighting, and it is a common technique of dictators, narcissists, and cult
leaders.
Pretty soon, as the country begins to figure out how
we “open back up” and move forward, very powerful forces will try to convince us
all to get back to normal. Billions of dollars will be spent on advertising,
messaging, and television and media content to make you feel comfortable again.
It will come in the traditional forms — a billboard here, a hundred commercials
there — and in new-media forms: a 2020–2021 generation of memes to remind you
that what you want again is normalcy. In truth, you want the feeling of
normalcy, and we all want it. We want desperately to feel good again, to get
back to the routines of life, to not lie in bed at night wondering how we’re
going to afford our rent and bills, to not wake to an endless scroll of human
tragedy on our phones, to have a cup of perfectly brewed coffee, and simply
leave the house for work. The need for comfort will be real, and it will be
strong. And every brand in America will come to your rescue to help take away
that darkness and get life back to the way it was before the crisis. Be well
aware of what is coming.
For the last hundred years, the
multibillion-dollar advertising business has operated based on this cardinal
principle: Find the consumer’s problem and fix it with your product. When the
problem is practical and tactical, the solution is “as seen on TV” and available
at Home Depot. So will Mr. Clean’s Magic Eraser. Elfa shelving will get rid of
the mess in my closet. The Ring doorbell will let me see who’s on the porch if I
can’t take my eyes off Netflix. But when the problem is emotional, the fix
becomes a new staple in your life, and you become a lifelong loyalist. Coca-Cola
makes you: happy. A Mercedes makes you: successful. Taking your kids to
Disneyland makes you proud. Smart marketers know how to highlight what brands
can do for you to make your life easier. But brilliant marketers know how to
rewire your heart. And, make no mistake, the heart is what has been most
traumatized this last month. We are, as a society, now vulnerable in a whole new
way.
A carless Los Angeles has clear blue skies
as pollution has simply stopped. In a quiet New York, you can hear the birds
chirp in the middle of Madison Avenue. Coyotes have been spotted on the Golden
Gate Bridge. These are the postcard images of what the world might be like if we
could find a way to have a less deadly daily effect on the planet. What’s not
are the other scenes we have witnessed: a health care system that cannot provide
basic protective equipment for its frontline; small businesses — and very large
ones — that do not have enough cash to pay their rent or workers, sending over
16 million people to seek unemployment benefits; a government that has so
severely damaged the credibility of our media that 300 million people don’t know
who to listen to for basic facts that can save their lives.
We, as a nation, have deeply disturbing
problems. They are problems we ignore every day, not because we’re terrible
people or because we don’t care about fixing them, but because we don’t have
time. We have other stuff to do. The plain truth is that no matter our
ethnicity, religion, gender, political party, nor even our socioeconomic status,
as Americans we share this: We are busy. We’re out and about hustling to make
our own lives work.
We have goals to meet and meetings to
attend, church to attend and mortgages to pay — all while the phone is ringing
and the laptop is pinging. And when we get home, Crate and Barrel and Louis
Vuitton and Andy Cohen make us feel just good enough to get up the next day and
do it all over again. It is very easy to close your eyes to a problem when you
barely have enough time to close them to sleep. The greatest misconception among
us, which causes deep and painful social and political tension every day in this
country, is that we somehow don’t care about each other. White people don’t care
about the problems of black America. Men don’t care about women’s rights. Cops
don’t care about the communities they serve. Humans don’t care about the
environment. These couldn’t be further from the truth. We actually do care but
just don’t have the time to do anything about it.
Well, the treadmill you’ve been on for
decades just stopped! That feeling you have right now is the same as if you’d
been thrown off your Peloton bike and onto the ground: What just happened? What
has happened is inexplicably incredible. It’s the greatest gift ever unwrapped.
Not the deaths, not the virus, but The Great Pause. It is, in a word, profound!
What the crisis has given us is a once-in-a-lifetime chance to see ourselves and
our country in the plainest of views. At no other time, ever in our lives, have
we gotten the opportunity to see what would happen if the world simply stopped.
Here it is. We’re in it. Stores are closed. Restaurants are empty. Streets and
six-lane highways are barren. Even the planet itself is reeling less. It has
brought to light all of the beautiful and painful truths of how we live. And
that feels really weird because it has never happened before. If we want to
create a better country and a better world for our kids, and if we want to make
sure we are even sustainable as a nation and as a democracy, we have to pay
attention to how we feel right now. This is a what the hell is happening
moment!
And what a perfect time for Best Buy and
H&M and Wal-Mart to help us feel normal again. If I could just have the new
iPhone in my hand, if I could rest my feet on a pillow of new Nikes, if I could
drink a Venti Blonde Vanilla Latte or sip a Diet Coke, then this very dark
feeling would go away.
You think I’m kidding, that I’m being cute,
that I’m denying the very obvious benefits of having a roaring economy. You’re
right. Our way of life is not ruinous. The economy is not, at its core, evil.
Brands and their products create millions of jobs. Like people — and most
anything in life — there are brands that are responsible and ethical, and there
are others that are not. They are all part of a system that keeps us living long
and strong. The flaws of the American democracy have been laid bare for all to
see. It doesn’t work for everyone. It’s responsible for great destruction. It is
so unevenly distributed in its benefit that three men own more wealth than 150
million people. Its intentions have been perverted, and the protection it offers
has disappeared. In fact, it’s been brought to its knees by
someone who ate a pangolin or a bat. Who knows? Answer:
Nobody!
And so the onslaught is coming. What is
about to be unleashed on American society will be the greatest campaign ever
created to get you to feel normal again. It will come from brands, it will come
from government, and it will come from the left and from the right, and it will
be true or false. We will do anything, spend anything, believe anything, just so
we can take away how horribly uncomfortable all of this feels. On top of that,
there will be the one effort that’s even greater: the all-out blitz to make you
believe you never saw what you saw. The air wasn’t really cleaner; the hospitals
weren’t really a war zone; those stories were hyperbole. The numbers were not
that high; the press is lying. You didn’t see people in masks standing in the
rain risking their lives to vote. Not in America. You didn’t see the leader of
the free world push an unproven miracle drug like a late-night infomercial
salesman. You didn’t see homeless people dead on the street. You didn’t see
inequality. You didn’t see indifference. You didn’t see utter failure of
leadership and systems.
But you did and will be, for a much longer
time We are about to be gaslit in a truly unprecedented way. It starts with a
check for $1,200. It will be a one-two punch from both big business and the big
White House — inextricably intertwined now more than ever and being led by, as
our luck would have it, a Marketer in Chief. Business and government are about
to band together to knock us unconscious again. It will be funded like no other
operation in our lifetimes. It will be fast. It will be furious and it will be
overwhelming and we, the gullible, naïve and trusting populace will witness “The
Great American Return to Normal.”
Take a deep breath, ignore the deafening
noise, and think deeply about what you want to put back into your life. This is
our chance to define a new version of normal, a rare and truly sacred
opportunity to get rid of the bullshit we have been fed and to only bring back
what works for us, what makes our lives richer, what makes our kids happier,
what makes us truly proud. We are basically a good people and as a good people,
we want to define — on our own terms — what our country will look like in five,
10, 50 years. This is our chance to do that, the biggest one we have ever
gotten. And the best one we’ll ever get.
We can do this on a personal scale in our
homes, in how we choose to spend our family time on nights and weekends, what we
watch, what we listen to, what we eat, and what we choose to spend our dollars
on and where. We can do it locally in our communities, in what organizations we
support, what truths we tell, and what events we attend. And we can do it
nationally in our government, in which leaders we vote in and to whom we give
power. If we want cleaner air, we can make it happen. If we want to protect our
doctors and nurses from the next virus and protect all Americans, we can make it
happen as a former president repeatedly said, “ We can!”. If we want our
neighbors and friends to earn a dignified income, we can make that happen. If we
want millions of kids to be able to eat if suddenly their school is closed, we
can make that happen. And, yes, if we just want to live a simpler life, we can
make that happen, too. But only if we resist the massive gaslighting that is
about to come. It’s on its way. Look out.
No comments:
Post a Comment